Privacy Notice

Last Updated: May 21st, 2018

Introduction

Your privacy is important to us. The Channel56 Policy describes what data we collect from you, the purpose for collecting the data by Channel56, how we share, process, and manage your Personal Data, and your rights associated with your data.

This Privacy Policy applies to Channel56 training and www.channel56.co.uk. It explains how we collect information from you and how we use such information. Please also read our Terms and Conditions in conjunction with this Privacy policy.

1. The Information We Collect and Use

• Channel56 collects Personal Data that you voluntarily provide to us, when you train with us or send your details to us.
• We also collect Personal Data when you sign up for email newsletters or alerts.  Personal Data may contain your name, email and contact information.
• We also collect billing information to process your payments.
• We may log your visits to channel56.co.uk.
• We may use log-ins, cookies, web beacons, device information and Internet protocol (“IP”) addresses to identify you, your location, and log your use. See website and Cookie Section.
• Channel56 may use cookies to personalize your experience using channel56.co.uk, and to gather usage data that will help to improve the quality of the website. There is a simple procedure in most browsers that allows you to deny, accept or delete cookies. In European Union countries, you must voluntarily consent to cookies before using the www.channel56.co.uk website as detailed in Section 6 below.
• Channel56 may also obtain information about you through third party sources as permitted by applicable law, such as public databases, social media platforms, and marketing partners

2. Examples of How Channel56 Uses Your Data

• To personalise Channel56 to give you a better experience,
• To respond to your requests or to manage your account.
• To receive product feedback and understand our users better in order to improve Channel56.
• To use data and content about users for communications to tailor training that meets your needs.
• We also may disclose your Personally Identifiable Information if disclosure is required by law.

Channel56 reserves the right, but has no obligation, to monitor information, comments or other content that you voluntarily disclose and post on the website channel56.co.uk.

3. How Channel56 shares information

Your data is considered private and Channel56 will not disclose any personal information without gaining your permission unless required to do so by legal authorities.

5. Data Retention

Channel56 retails personally identifiable information for the maximum period allowable by law; where there is reasonable businesses need to retain such data. You may contact us at dpo@channel56.co.uk if at any time you would like to see the Personally Identifiable Information we hold about you, or to ask us to correct or update this information, or to ask us to delete it. Please contact us if you have questions or wish to take any action with respect to information to which this Privacy Policy applies (see below for contact information).

6. Additional Rights, Rules, And Provisions For European Union Users

If you are the resident of a country in the EU, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws.

• Right not to provide or withdraw consent: you have the right not to provide or withdraw your consent at any time.
• Right of access: you may have the right to access the Personal Data that you provided us.
• Right of erasure: you have the right to the erasure of Personal Data that we hold about you.
• Right to object to processing: you have the right to request that Channel56 stop processing your Personal Data and/or to stop sending you marketing communications.
• Right to rectification: you may have the right to require Channel56 to correct any of your Personal Data.
• The right to lodge a complaint with a supervisory authority if you feel the above conditions aren’t being met.
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To make such requests regarding your personal data, please email the data protection officer at team at dpo@channel56.co.uk with the term “privacy” in the subject line. Please contact us if you have questions or wish to take any action with respect to information to which this Privacy Policy applies (see below for contact information).

Channel56 is a training organisation. Users located in EU countries may choose what data to when using our services. This type of information supplied may be considered to be a part of the “Special Categories of Personal Data” under Article 9 of the GDPR. By choosing to supply personal data to Channel56 you are giving explicit consent to the processing of this personal data for purposes referenced in this privacy policy of Channel56.

Channel56 has appointed a Data Protection Officer to oversee all aspects of our privacy and data security policies. If you would like to contact our Data Protection Officer, please send an email to dpo@channel56.co.uk

In order for users from EU countries to use the Channel56 website, users must accept cookies. Users will be prompted at the beginning of their session to accept cookies. Users may withdraw consent by deleting their cookies from their browser settings at any time.

7. Links to other Websites

This Privacy Policy applies to Channel56 Training and Channel56.co.uk our website. The Website may contain links to other websites that Channel56 may not own or operate. The links from the Websites do not imply that Channel56 endorses or has reviewed these websites. The policies and procedures we describe here do not apply to these websites. We neither can control nor are responsible for the privacy practices or content of these websites. We suggest contacting these websites directly for information on their privacy policies.

9. Security of Your Data

Channel56 is committed to protecting the security of Your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. We attempt to follow policies and procedures that will protect against unauthorized access to your personally identifiable information.

10. How To Contact Us

You may contact Channel56 regarding our privacy practices at the following address:

Vision House 56 Donegall Pass Belfast BT7 1BU

Telephone 028 90241241

11. Changes To The Privacy Policy

This Privacy Policy is effective as of May 22nd, 2018. Channel56 reserves the right to change this Privacy Policy at any time in line with any changes in legislation. We do not undertake to provide you with personal notice of any changes. In the event of material changes, Channel56 will provide notice by means that are reasonable under the circumstances, such as by posting a notice on the websites. Your continued use of Channel56 following the posting of changes to this Privacy Policy means you accept those changes.

12. Analytics and Cookie Policy

When someone visits www.channel56.co.uk we use Google Analytics, to collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Channel56 use this information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent, sell or trade email lists with other organisations and businesses.

We may use third party providers, Campaign Monitor & MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

Cookies Policy

We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

What is a cookie?         

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies 

These cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance cookies 

These cookies collect anonymous information on the pages visited.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 Third party cookies 

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.